Covid-19 holiday information

All bookings for the winter season 2022 can be canceled or rebooked free of charge up to 14 days before arrival. No reason is required.

• between 13 and 7 days prior to arrival, we bill 70% of the total price
• 6 days or less prior to arrival, or in the event of no-show, we bill 90% of the total price.

If you cancel within 14 days of scheduled arrival, we guarantee you NO CANCELLATION CHARGES if any of the following apply:

• Our apartment house has been shut down by the authorities or Schladming has been cordoned off
• your home country or region has issued a Level 6 travel warning for our region
• the borders to Austria are closed and entry for holiday purposes is not permitted
• at the time your vacation is due to begin, either you or someone living in your household has tested positive for the corona virus (requires official attestation from your doctor, no more than 48 hours old), or an officially mandated quarantine period has not expired by the time you are scheduled to arrive here.
  

Otherwise the Austrian hotel contract coditions apply.
(Failure to meet the 2-G criteria does not entitle you to free cancellation if the 14-day period has already expired.)

Current entry regulations for Austria can be found here.

In order to enter Austria, a registration for guests from some countries is required. Here you will find a link for registration: https://entry.ptc.gv.at/en

Check-in in Austria currently applies the guest registration on site and the 2G rule: convalescent or vaccinated.

Valid 2G proofs are:

• The "Holiday-Ninja-Pass" (= Corona test pass) is valid for children from 12 to 15 years of age. The Holiday-Ninja-Pass is an exception to the 2G rule for not or not fully vaccinated childrenfrom 12 to 15 years from Austria and abroad, which provides for serial tests within 5 days per week, whereby at least 2 of them must be a PCR test.
  Detailed information and a link to download the pass can be found here (only in German)
• Proofs of vaccination include vaccination pass, vaccination card digital or analog (printout)
• Recovery:
  segregation certificate for a person proven to have been infected with SARS-CoV-2 in the six months prior to the planned testing or medical confirmation of a molecularly confirmed infection that has occurred in the last six months and is currently expired

Details on the evidence can be found here.
All current measures in the federal state of Styria can be found here.

The applicable measures for the use of the leisure facilities of the vacation region and the mountain railroads summarized.

Information corona testing line

Please inform yourself about the current regulations in your country of origin before your return journey.

Return journey to Germany: our German guests can find the latest information here.

The Austrian hotel contract conditions apply.

If there are still restrictions due to Covid-19 we will inform you about changed cancellation conditions.

• Cancellation 7 days before the date of arrival - 90 % of the total agreed price.
• Cancellation 14 days before the date of arrival - 70 % of the total agreed price.
• Cancellation 30 days before the date of arrival - 40 % of the total agreed price.